When observing suspicious individuals, what is the recommended course of action?

Reporting observations to a supervisor or law enforcement is the recommended course of action when observing suspicious individuals because it prioritizes safety and protocol adherence. As a security guard, your primary role is to monitor and report rather than to intervene directly.

Confronting individuals can escalate a situation, potentially leading to conflict or harm to oneself or others. Following suspicious individuals, even from a distance, can also be risky and may provoke a negative response from them. While ignoring suspicious behavior might seem like a safer choice, it could allow potential threats to go unaddressed, which goes against the duty to ensure safety and security.

By reporting to a supervisor or law enforcement, you ensure that trained professionals can assess the situation and take appropriate action, thereby maintaining a safer environment for everyone involved.